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Welcome to Austin Airport
Austin Airport is your one-stop destination for all things related to Austin-Bergstrom International Airport (ABIA).
Our Mission
Our mission is simple: To make your airport experience as seamless as possible. We understand that airports can be busy, confusing, and sometimes overwhelming. That’s why we’ve created this website to help you navigate ABIA with ease. Whether you’re a first-time traveler or a seasoned jet-setter, we’ve got you covered.
Services
Airport Arrivals
Austin Airport Arrivals is the gateway to the vibrant and thriving city of Austin, Texas.
Airport Departures
The Austin Airport Departures area serves as the starting point for countless adventures and business endeavors
Bus Service
The Austin Airport Bus transportation system is an integral part of Austin’s public transit network
Car Rental Service
In Austin Airport Car Rental Service, you have the option to embark on your Texan adventure with the utmost freedom
Airport Hotels
Staying at an Austin Airport Hotels not only provides ease of access to your flight
Airport Parking Service
Austin Airport Parking service, offers a range of options tailored to the needs of travelers.
Austin Airport, officially known as Austin-Bergstrom International Airport (AUS), is a bustling gateway to the vibrant capital city of Texas, Austin. Situated just southeast of downtown Austin, this airport serves as a vital hub for travelers from across the United States and beyond. With its modern facilities, efficient operations, and a uniquely Texan charm, Austin Bergstrom Airport offers a warm welcome to visitors and a convenient departure point for those exploring the Live Music Capital of the World and the surrounding Hill Country. Whether you’re arriving in search of the city’s renowned music scene, tech industry opportunities, or natural beauty, Austin Texas Airport is your first point of contact with the dynamic and diverse culture that makes Austin a standout destination in the Lone Star State. In this introduction, we will delve deeper into the airport’s history, amenities, and its role in connecting Austin to the world.
Austin Airport : Austin Bergstrom International Airport (AUS)
Austin–Bergstrom International Airport (AUS), also known as ABIA, stands as a prominent international gateway in Austin, Texas, serving the Greater Austin metropolitan area. Nestled approximately 5 miles (8 km) to the southeast of downtown Austin, this sprawling facility spans across 4,242 acres (1,717 ha) and boasts two runways and three helipads.
AUS proudly holds the distinction of being the 34th busiest airport in the United States in terms of passenger traffic, and it’s among the fastest-growing aviation hubs in the country. As a focus city for Allegiant Air, it offers an extensive network of non-stop flights to more than 70 destinations within the United States, Mexico, and Canada.
The airport pays homage to Captain John August Earl Bergstrom, a native of Austin and the first individual from the city to make the ultimate sacrifice in World War II. Notably, the airport’s grounds were established on the former Bergstrom Air Force Base, which ceased operations in 1993.
Since opening its doors to the public in 1999, AUS has undergone a series of expansions and renovations. The most recent enhancement initiative, launched in 2019 and slated for completion in 2025, encompasses the addition of a new terminal, runway, and parking garage.
Beyond its role as a transportation hub, AUS significantly contributes to the economic vitality of the Austin region, providing support for over 74,000 direct and indirect jobs and infusing more than $10 billion into the local economy annually.
Check Austin Airport Flights Status:
Austin Bergstrom International Airport Terminal Information
Austin-Bergstrom International Airport (AUS) is equipped with two distinct terminals to accommodate the diverse needs of its passengers:
- Barbara Jordan Terminal: Serving as the primary terminal at AUS, the Barbara Jordan Terminal handles all airlines except Allegiant Air and Frontier Airlines. This terminal features a sleek and efficient design, consisting of two levels: the upper level for departures and the lower level for arrivals. Within the Barbara Jordan Terminal, passengers will find two separate concourses: East and West. Concourse East encompasses gates E1-E11, while Concourse West includes gates W1-W12. Travelers can enjoy a range of amenities, including complimentary Wi-Fi, convenient charging stations, a variety of dining options, retail shops, ATMs, currency exchange bureaus, and access to lounges. Read more about: Austin Airport Barbara Jordan Terminal
- South Terminal: Exclusively reserved for Allegiant Air and Frontier Airlines, the South Terminal, while smaller in size compared to the Barbara Jordan Terminal, maintains a modern and efficient layout. This single-level terminal encompasses check-in counters, a security checkpoint, and gates W13-W14. Amenities within the South Terminal include free Wi-Fi, charging stations, dining establishments, shops, and ATMs. Read more about: Austin Airport South Terminal
While these terminals are not physically connected, a complimentary shuttle bus operates between them at regular intervals of every 20 minutes.
Transportation Choices from Austin Airport
Austin-Bergstrom International Airport (AUS) extends a range of transportation alternatives to cater to passengers’ diverse needs, encompassing:
- Bus: The Capital Metropolitan Transportation Authority (CapMetro) operates a comprehensive bus service connecting the airport to downtown Austin. The MetroAirport Flyer bus shuttles between the airport and the city center every 20 minutes, 7 days a week, with a travel time of approximately 30 minutes. Read more about: Austin Airport Bus
- Taxi: Taxis are readily available outside both AUS terminals, providing convenient access to downtown Austin for an estimated fare ranging from $30 to $40. Read more about: AUS Airport Taxis
- Car Rental: Numerous reputable rental car companies have established a presence at the airport. Renting a car offers the flexibility to explore Austin and its environs at your own pace. Read more about: Austin Airport Car Rental
- Ride-Sharing: Ride-sharing services, including Uber and Lyft, operate from designated pickup areas outside both terminals, ensuring swift and hassle-free transportation options.
- Shuttle Service: Several private shuttle companies offer dedicated shuttle services to and from Austin Airport, providing an alternative means of transportation for travelers. Read more about: Transfers Service
- Limousine Service: For those seeking a touch of luxury or private transport arrangements, limousine services can be arranged in advance or upon arrival at the airport, offering a stylish and comfortable journey to your destination. Read more about: Limousine Service
Whether you prefer the convenience of public transit, the speed of a taxi, the freedom of a rental car, or the personalized service of a limousine, Austin Airport ensures that you have a comprehensive selection of transportation choices to meet your travel needs.
Austin-Bergstrom International Airport Parking
Austin-Bergstrom International Airport (AUS) provides a diverse array of parking options to cater to passengers’ preferences and requirements:
- On-Airport Parking:AUS offers two on-airport parking garages: the Red Garage and the Blue Garage. The Red Garage, conveniently located adjacent to the Barbara Jordan Terminal, and the Blue Garage, situated across the street from the same terminal, both provide covered parking facilities and are within easy walking distance of the terminal.
- Off-Airport Parking:Several off-airport parking lots and garages are available in close proximity to AUS. These off-airport options typically offer more budget-friendly rates than on-airport parking; however, they may necessitate a short shuttle ride to and from the airport.
- Valet Parking:Valet parking services are offered at both on-airport and off-airport parking facilities. Valet parking represents the utmost in convenience but is generally the priciest parking choice.
Selecting the Right Austin Airport Parking Option:
Choosing the ideal Austin Airport parking option depends on your budget, specific needs, and personal preferences. Here are some tips for making the right selection:
- Consider Your Budget: On-airport parking ranks as the most expensive, followed by valet parking, while off-airport parking tends to be the most budget-friendly.
- Consider Your Needs: If convenience tops your list, on-airport parking is a wise choice. For budget-conscious travelers, off-airport parking offers an economical alternative. Valet parking is the epitome of convenience.
- Consider Your Preferences: Determine whether you prefer to park your vehicle yourself or have it valet-parked. Additionally, decide between covered garage parking and open lot parking, and weigh the convenience of proximity to the terminal against the prospect of taking a short shuttle ride.
Check full article for: Austin Airport Parking
Reserving Your Parking Space:
It’s advisable to make a parking reservation for Austin Airport, particularly during peak travel seasons. Reservations for on-airport parking can be made via the Austin Airport website, while off-airport parking reservations are facilitated through individual parking facility websites.
Transportation to and from the Parking Facility:
If you choose an on-airport parking garage, you can conveniently walk to the terminal. On the other hand, when utilizing an off-airport parking lot or garage, you will need to take a complimentary shuttle ride to and from the terminal. These shuttle services are typically included in the parking fee.
Payment for Parking:
Payment for Austin Airport parking can be settled with cash, credit cards, or debit cards. You can complete the payment process either at the parking garage exit or at the shuttle bus stop.
Parking at Austin Airport Tips:
- Arrive at the airport early to allow sufficient time for parking and reaching the terminal.
- Consider making a reservation, especially when traveling during busy seasons.
- Familiarize yourself with the various parking options to choose the one that aligns with your requirements and budget.
- Pay attention to parking garage or lot signage for guidance.
- Keep your parking ticket with you until your departure from the airport.
Services
Austin-Bergstrom International Airport (AUS) extends a comprehensive range of services to enhance the travel experience for passengers. These services encompass:
Dining and Refreshments: Throughout the airport, passengers can explore a diverse selection of restaurants, cafes, and bars, ensuring there are culinary options to suit every palate.
Retail Therapy: A variety of shops scattered throughout the airport offer a treasure trove of items, from souvenirs to clothing to electronics, allowing travelers to indulge in retail therapy while in transit.
Business Support: AUS caters to business travelers with amenities such as business centers, conference rooms, and high-speed internet access to help them stay productive while on the move.
Family-Friendly Facilities: Families traveling through the airport can take advantage of family-oriented services, including nursing rooms, children’s play areas, and strollers available for rent.
Accessibility Services: Passengers with disabilities are well-served with accessibility services, including wheelchair assistance, sign language interpreters, and Braille signage, ensuring that everyone can navigate the airport with ease.
In addition to these core offerings, Austin Airport provides a host of supplementary services for the convenience of travelers:
- ATMs: Conveniently located ATMs are accessible throughout the airport.
- Currency Exchange: Currency exchange bureaus are available at various points within the airport.
- Luggage Storage: For those in need of secure luggage storage, a facility is situated in the Barbara Jordan Terminal.
- Lost and Found: A dedicated lost and found office stands ready to assist passengers in recovering misplaced belongings.
- Medical Services: In the Barbara Jordan Terminal, a medical clinic is accessible to provide necessary medical assistance.
- Pharmacy: Travelers can find a pharmacy within the Barbara Jordan Terminal for pharmaceutical needs.
- Shoe Shine: A shoe shine stand in the Barbara Jordan Terminal offers a touch of grooming convenience.
- Telecommunications: Public telephones are conveniently located throughout the airport for communication needs.
- Wi-Fi: Complimentary Wi-Fi is available throughout Austin Airport, ensuring passengers can stay connected during their journey.
Tips for Maximizing Austin Airport Services:
- When seeking specific services, consult the airport’s website or approach airport staff for guidance.
- Note that many services are centralized in the Barbara Jordan Terminal, so if your departure is from the South Terminal, allocate sufficient time for transferring to the Barbara Jordan Terminal if you intend to utilize these services.
- For passengers requiring mobility assistance, it is advisable to inform the airline in advance to ensure seamless support at the airport.
- Families traveling with children can access information about family-friendly amenities and services on the airport’s website.
Austin Airport remains steadfast in its commitment to providing passengers with a rich array of services, designed to facilitate smooth and enjoyable journeys for all.
Contact Information
Address: 3600 Presidential Blvd, Austin, TX 78719, United States
Lost and Found
The Austin-Bergstrom International Airport (AUS) Lost and Found facility is conveniently situated within the Barbara Jordan Terminal, positioned behind Carousel 1 (easily identifiable by the presence of guitars) on the right-hand wall. This service is accessible seven days a week, operating from 8:00 a.m. to 4:00 p.m. For inquiries or assistance, you may contact the Lost and Found team at 512-530-LOST (5678) or 512-530-2242.
To report a lost item, you have multiple avenues available:
- In-Person Visit: You can visit the Lost and Found office in person.
- Phone Report: Alternatively, you can promptly notify the Lost and Found team by dialing the provided phone number.
- Online Submission: For added convenience, an online lost item report can be filled out electronically. When reporting a lost item, furnish as much detail as possible, including:
- A comprehensive description of the lost item.
- The precise date and time when the item was misplaced.
- The specific location where the item was lost.
- Your contact information for efficient communication.
In the event that you come across a lost item at the airport, please consider turning it in to the Lost and Found office. The dedicated staff will make diligent efforts to reach the owner of the misplaced item. Should communication with the owner prove challenging, the item will be securely held for a duration of 30 days. Subsequently, any unclaimed items will be either donated to charity or appropriately disposed of.
For travelers seeking to minimize the risk of losing items at the airport, here are some valuable tips:
- Maintain situational awareness and keep your personal belongings close and secure at all times.
- When removing a coat or jacket, consider placing it in your carry-on bag or checking it with your luggage.
- Safeguard your valuables, such as phones, wallets, and important items, by stowing them in a secure location, such as your carry-on bag or a designated pocket.
- If you are traveling with children, maintain vigilant supervision to ensure their belongings are secure and accounted for.
The Lost and Found team at Austin Airport is dedicated to reuniting travelers with their misplaced items, and they will exert every effort to facilitate a successful recovery process.
About Austin
Austin is known for its vibrant music scene, eclectic culture, and outdoor activities. It is home to several major festivals, including the South by Southwest (SXSW) music and film festival, the Austin City Limits Music Festival, and the Formula One United States Grand Prix. Austin is also home to the University of Texas at Austin, one of the largest public universities in the United States.
Austin is a popular tourist destination, and it is also a major center for technology and business. The city is home to several Fortune 500 companies, including Dell, Whole Foods Market, and Indeed. Austin is also a hub for startups and entrepreneurs.
Here are some of the things that Austin is known for:
- Live music: Austin is known as the “Live Music Capital of the World.” The city has a thriving music scene, with hundreds of live music venues and festivals throughout the year.
- Food: Austin is also known for its diverse food scene. The city has restaurants serving everything from Tex-Mex to barbecue to sushi.
- Outdoors: Austin is located in the Texas Hill Country, and it is surrounded by beautiful scenery. The city has many parks and lakes, and it is a popular destination for hiking, biking, and kayaking.
- Tech: Austin is a major center for technology and business. The city is home to several Fortune 500 companies, as well as many startups and entrepreneurs.
- Culture: Austin has a vibrant and eclectic culture. The city is home to a variety of museums, art galleries, and theaters.
Austin is a great place to live, work, and visit. It is a city with something to offer everyone.
FAQ
Are there arrival delays at Austin airport?
- Flight Tracking Websites: Websites like Flight Aware, FlightRadar24, or the official website of Austin Airport often provide real-time flight status information, including delays.
- Airport Information Services: You can also contact the airport directly or visit their official website for up-to-date information on arrival delays.
- Airline Websites and Apps: Airlines typically provide information on flight delays through their official websites and mobile apps. You can search for your specific flight by its flight number or departure/arrival city to check its status.
- Contact the Airline: If you’re already at the airport or planning to pick someone up, you can contact the airline operating the flight for the most current information on arrival delays.
Remember that flight statuses can change frequently, so it’s a good idea to check for updates shortly before heading to the airport or picking someone up.
What is the Austin airport named after?
In his honor, Bergstrom Air Force Base was named after him in 1942. This base served as a training facility for B-24 bomber crews during World War II and later became a key Air Force installation.
Does Austin Airport have an international terminal?
The airport has the Barbara Jordan Terminal (the main terminal), and it serves both domestic and international flights. Passengers arriving on international flights go through U.S. Customs and Border Protection (CBP) processing within the terminal. Similarly, passengers departing on international flights go through security and customs procedures at designated areas within the main terminal.
Please note that airport facilities and infrastructure may change over time, so it’s a good idea to check the most up-to-date information on the Austin-Bergstrom International Airport website or contact the airport directly for any recent developments or changes related to international travel and customs procedures.
Where is the best place to park at Austin Airport?
- On-Airport Parking:
- Red Garage: This garage is located adjacent to the Barbara Jordan Terminal and offers covered parking. It’s convenient if you want to be close to the terminal.
- Blue Garage: Situated across the street from the Barbara Jordan Terminal, the Blue Garage also provides covered parking and is within walking distance of the terminal.
- Off-Airport Parking:
- There are several off-airport parking lots and garages near AUS that typically offer lower rates than on-airport parking. However, they may require a short shuttle ride to the terminal.
- Valet Parking:
- If convenience is your top priority and you’re willing to pay a premium, valet parking services are available both on-airport and at some off-airport locations.
To determine the best parking option for you, consider the following factors:
- Budget: On-airport parking is generally more expensive, while off-airport options are often more budget-friendly.
- Convenience: On-airport parking is the most convenient, especially if you prefer to be within walking distance of the terminal. Valet parking is also convenient but at a higher cost.
- Security: On-airport parking garages typically provide a high level of security. Off-airport options may vary, so it’s a good idea to research the security measures in place.
- Shuttle Service: If you choose off-airport parking, consider the frequency and reliability of the shuttle service to and from the terminal.
- Reservation: Making a parking reservation, especially during busy travel seasons, can ensure you have a spot and may also provide cost savings.
Ultimately, the best place to park at Austin Airport depends on your individual priorities. It’s a good idea to check current rates, availability, and any promotions or discounts on the official Austin Airport website or contact them directly for the most up-to-date information.
Is Uber available in Austin Airport?
As of my last knowledge update in September 2021, ride-sharing services like Uber were available at Austin-Bergstrom International Airport (AUS). However, the availability of ride-sharing services can change over time, and airport policies and regulations can also evolve. It’s essential to check the most current information regarding Uber and other ride-sharing services at Austin Airport before your trip. You can typically find this information on the airport’s official website or through the Uber app, which often provides details about pick-up locations and service availability at specific airports.
Is there anywhere to sleep at Austin Airport?
If you are planning to spend a long layover at Austin Airport or need a proper rest, you have a few options:
- Airport Lounges: Some lounges at Austin Airport offer more comfortable seating and amenities. Access to these lounges may be available through lounge memberships, credit card benefits, or day passes.
- Nearby Hotels: There are several hotels located near the airport that provide accommodations for travelers. Some of these hotels offer complimentary shuttle services to and from the airport. It may be worth considering booking a room for a few hours or overnight rest if needed.
- Airport Hotels: The airport has an on-site hotel, the Hilton Austin Airport, which is located within the airport grounds. It provides convenient accommodations for travelers with easy access to the terminal. Check: Austin Airport Hotels
Keep in mind that the availability of sleeping options and services can change, so it’s a good idea to check with the airport and nearby hotels for the most up-to-date information and availability, especially if you have a long layover or an early morning flight.