Austin Airport Barbara Jordan Terminal (AUS)

The Austin Airport Barbara Jordan Terminal is more than just an airport terminal; it’s a portal to the vibrant heart of Central Texas. Named in honor of the pioneering civil rights leader and former U.S. Representative, Barbara Jordan, this terminal is the primary gateway for travelers seeking to explore the diverse and culturally rich region surrounding Austin.

As you step into the Barbara Jordan Terminal, you’ll be greeted by a blend of modern efficiency and the warm hospitality that Texas is renowned for. Whether you’re embarking on a journey to explore Austin’s live music scene, indulge in its culinary delights, or delve into the natural beauty of the Texas Hill Country, this terminal is where your adventure begins. Join us as we embark on a journey through the amenities, services, and experiences that make the Barbara Jordan Terminal a fitting introduction to the vibrant city of Austin and its surrounding treasures.

Austin Airport Barbara Jordan Terminal (AUS)

At Austin-Bergstrom International Airport (AUS), the Barbara Jordan Terminal takes center stage as the primary hub for travelers. This modern terminal, named in honor of the esteemed civil rights activist and former U.S. Representative from Texas, Barbara Jordan, has been serving as a gateway to the Lone Star State since its inauguration in 2017.

As the bustling heart of AUS, the Barbara Jordan Terminal hosts all major airlines, offering passengers a diverse range of travel experiences. It’s worth noting that Allegiant Air and Frontier Airlines operate out of the South Terminal, adding even more options for those departing from this vibrant airport.

Austin Airport Barbara Jordan Terminal Levels

The Barbara Jordan Terminal at Austin-Bergstrom International Airport (AUS) is a multi-level facility designed to streamline the travel experience. Understanding its two distinct levels can significantly enhance your journey through the terminal:

Lower Level:

• Arrivals: This is where you’ll disembark and begin your journey through the terminal.
• Customs: For international travelers, customs clearance is conveniently located on this level.
• Baggage Claim: Collect your checked luggage from the baggage claim area.
• Ground Transportation and Parking Access: Access ground transportation options, including taxis, shuttles, and parking facilities.
• Other Services: Find additional services such as ATMs, currency exchange bureaus, restaurants, and shops on the lower level.

Upper Level:

• Ticketing: Check in for your flight and manage your travel details.
• Departures: Proceed to your gate for departure.
• Gates 1-34: Access all departure gates from this level.
• Drop-off Area: Convenient drop-off point for passengers, allowing for easy access to the terminal before parking.

Navigating the Arrival Level: Upon your arrival at the Barbara Jordan Terminal, you’ll initially find yourself on the lower level. Here, you’ll complete customs procedures, retrieve your checked baggage, and access various transportation options. Additionally, take advantage of the amenities offered, such as ATMs, currency exchange services, as well as dining and shopping establishments.

Navigating the Departure Level: The upper level is where you’ll embark on your outbound journey. Check in for your flight, make any necessary arrangements, and proceed to your departure gate. This level also serves as a convenient drop-off area, allowing travelers to be conveniently dropped off before parking their vehicles.

 

The Barbara Jordan Terminal embodies modernity and spaciousness, ensuring that passengers have access to a plethora of amenities for their convenience and enjoyment:

• 34 well-appointed gates to facilitate a seamless boarding process.
• A bustling food court showcasing a variety of dining options to cater to every palate.
• An array of shops and boutiques, perfect for last-minute shopping or souvenirs.
• A fully equipped business center for travelers who need to stay connected.
• A dedicated children’s play area to keep young adventurers entertained.
• A nursing room, providing comfort and privacy for parents.
• A pet relief area, ensuring the comfort of four-legged companions.
• Complimentary Wi-Fi to help you stay connected and informed.
• Convenient charging stations for your electronic devices.

Additionally, the Barbara Jordan Terminal is not only a place of convenience but also an artful space. Passengers can appreciate various art installations, including a captivating mural by Austin artist Todd Sanders and a captivating sculpture by James Surls.

For a smooth and enjoyable journey through the Barbara Jordan Terminal, consider the following tips:

1. Early Arrival: Arriving at the airport ahead of time, especially during peak travel periods, is a wise practice. This allows ample time for check-in, security clearance, and gate location.
2. Terminal Knowledge: Before heading to the airport, make certain you know which terminal your flight is departing from. While the Barbara Jordan Terminal is the primary one, remember that Allegiant Air and Frontier Airlines utilize the South Terminal.
3. Stay Informed: Upon arrival at the airport, check the departure board for real-time flight information. This valuable resource will keep you up-to-date on any delays or cancellations.
4. Seek Assistance: Don’t hesitate to approach airport staff if you’re in need of directions or guidance. Their role is to ensure your journey is as seamless as possible.

The Barbara Jordan Terminal at AUS isn’t just an airport facility; it’s a gateway to an exceptional travel experience in Austin, Texas, and beyond.

Tips for Navigating the Barbara Jordan Terminal:

• Know Your Level: Before heading to the airport, confirm whether you need to be on the lower or upper level. Arriving passengers should head to the lower level, while departing travelers should head to the upper level.
• Follow the Signs: The Barbara Jordan Terminal is well-signposted, ensuring a smooth navigation experience. Simply follow the directional signs to your intended destination.
• Ask for Assistance: If you ever feel lost or uncertain, don’t hesitate to seek assistance from airport personnel. They are readily available to provide guidance and ensure your journey is as effortless as possible.

Transfer Between Terminals

Austin-Bergstrom International Airport (AUS) boasts two terminals: the Barbara Jordan Terminal, serving as the primary terminal for most airlines, and the South Terminal, exclusively used by Allegiant Air and Frontier Airlines.

For passengers needing to connect between terminals at AUS, a convenient shuttle bus service is available. This shuttle can be found just outside the South Terminal and operates at 20-minute intervals. The shuttle ride typically lasts around 15 minutes.

Here are some valuable tips to enhance your terminal transfer experience at AUS:

Allow Adequate Time: Especially during peak travel periods, it’s wise to allocate ample time for your terminal transfer. This ensures a stress-free transition between terminals.

Stay Vigilant: While walking to and from the shuttle bus, remain alert to your surroundings, and keep your personal belongings secure.

Seek Assistance if Necessary: If you find yourself disoriented or in need of guidance, don’t hesitate to approach any of the airport’s personnel. They are readily available to provide assistance and make your terminal transfer as smooth as possible.

Services

Austin-Bergstrom International Airport (AUS) offers a diverse range of services to cater to the needs of its passengers. These services include:

Dining and Cafes: AUS boasts an array of dining options, from quick bites to full-service restaurants, ensuring you can savor a variety of culinary delights during your journey.

Shopping: Explore the airport’s numerous shops where you can browse and purchase a wide range of products, from souvenirs to clothing and electronics.

Duty-Free Shopping: The Barbara Jordan Terminal houses a Duty-Free shop, allowing passengers to shop for alcohol, tobacco, and other duty-free items.

ATMs: Conveniently located ATMs are available throughout the airport for your financial needs.

Wi-Fi: Stay connected with free Wi-Fi access that spans the entire airport.

Currency Exchange: Currency exchange bureaus are conveniently situated within the airport for your currency needs.

Baby Care Facilities: AUS provides various baby care facilities, including nursing rooms and changing stations, to accommodate traveling families.

Courtesy Phones: Find courtesy phones scattered throughout the airport for your convenience.

Information Desk: In the Barbara Jordan Terminal, an information desk is ready to assist passengers with a wide range of inquiries and requirements.

Live Music: Experience the vibrant music scene of Austin with live music often featured in the Barbara Jordan Terminal.

Massages: Relax and unwind at the massage kiosk in the Barbara Jordan Terminal, offering passengers soothing massages.

Postal Services: Take advantage of postal services available at the kiosk in the Barbara Jordan Terminal for sending and receiving mail.

In addition to the services mentioned above, AUS offers various other amenities, including:

Car Rental: Multiple car rental companies operate at AUS, making it convenient for passengers to secure transportation.

Ground Transportation: AUS provides a range of ground transportation options, including taxis, ride-sharing services, and public transportation, facilitating easy access to and from the airport.

Baggage Storage: A baggage storage facility in the Barbara Jordan Terminal offers secure storage options.

Lost and Found: Passengers can visit the lost and found office in the Barbara Jordan Terminal to inquire about lost items.

Medical Services: For medical needs, a medical clinic is located within the Barbara Jordan Terminal.

Austin Airport is dedicated to ensuring a seamless and enjoyable travel experience for all passengers by offering these comprehensive services.

Barbara Jordan Terminal Lounges

The Barbara Jordan Terminal at Austin-Bergstrom International Airport (AUS) is home to three distinguished lounges:

1. Delta Air Lines Delta Sky Club
2. American Airlines Admirals Club
3. United Airlines United Club

Each of these lounges offers an assortment of amenities and services to enhance your airport experience, such as:

• Wi-Fi for staying connected
• Snacks and beverages to satisfy your palate
• Television for entertainment
• Newspapers and magazines for reading material
• Comfortable seating to relax before your flight
• Business center amenities for those who need to work or check emails

The operating hours for these lounges are as follows:

• Delta Sky Club: Open from 5:00 am until 7:15 pm
• American Airlines Admirals Club: Open from 4:15 am to 7:00 pm
• United Airlines United Club: Open from 4:30 am to 8:15 pm

Access to the Lounges

To access these lounges, passengers must meet one of the following criteria:

• Flying first class or business class on the airline that operates the lounge
• Being a member of the airline’s loyalty program with elite status
• Holding a credit card that offers lounge access as a benefit

Tips for Utilizing the Lounges

Here are some helpful tips for making the most of your lounge experience:

1. Arrive early: Lounges can become busy, especially during peak travel periods. Arriving early ensures you secure a seat and have ample time to enjoy the amenities.
2. Respect fellow passengers: Lounges are tranquil spaces for relaxation before your flight. Please maintain a considerate noise level and tidy up after yourself to create a pleasant atmosphere.
3. Maximize amenities: Take full advantage of the lounge amenities, including complimentary Wi-Fi, snacks, beverages, TV entertainment, and access to the business center facilities for work or correspondence.

Indulge in the comfort and convenience of these lounges while waiting for your flight at the Barbara Jordan Terminal.